Administrative Assistant/Receptionist

Primary Job Purpose: Responsible for providing administrative and clerical support. Answer incoming calls in a timely, professional and courteous manner. Provide outstanding, friendly, courteous service to customers in a professional manner, and actively cross-sell bank services.

Essential Responsibilities and Duties:

Receptionist Duties:

• Greet customers in a professional and friendly manner.
• Direct the incoming calls and customers to the appropriate person.
• Thorough knowledge of phone system (change settings, answer employee questions, conference room/auditorium audio, etc).
• Sort and distribute mail.
• Process Lock Box deposits.
• Assist with faxes.
• Process bank-by-mail.
• Process weekly loan advances. File daily and mail weekly.

Administrative Assistant Duties:

• Manage supply ordering process.
• Perform all daily wire transfer functions including end of day wires.
• Verify Risk Ratings & validate spreadsheets.
• Balance bank statements from correspondent banks.
• Assist with customer correspondence.
• Process Federal Withholding.
• Order Fed Cash.
• Process Verification requests (SSA, SSI, Medicaid Income, Bank Account Verification, etc).
• Scan and index loan documents and scan and review files.
• Complete loan check and paid-off loans as needed.
• Process loan payments.
• Process Notary applications.
• Provide assistance for BSA including reviewing reports, maintaining spreadsheets and verifying CTRs.
• Order foreign currency for customers.

Marketing Assistant Duties:

• Assist with ordering marketing supplies and maintain marketing supply room.
• Send emails/gather RSVPs for bank events and activities.
• Organize/Plan Events (parades, events, big days, etc).
• Assist with Banking in Schools.
• Mail cards and correspondence and order flowers for various occasions.
  

• Establish and achieve individual goals and departmental goals as they relate to the success of the bank’s Strategic Plan and specific job functions.
• Participate in the business development efforts of the bank.
• Perform other duties as assigned.

Education: High school diploma or equivalent is preferred.

Experience: Banking and/or administrative assistant work is preferred. Must have proficient computer knowledge and skills and be proficient with Microsoft products and standard office equipment, such as a calculator, printer and copy machine.

Hours:  Monday – Friday – 8:00 am – 4:30 pm and rotating Saturdays – 8:00 am – Noon

Jones Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions),  mental or physical disability, and veteran status or any other classifications protected by federal, state or local law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.